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Tapscott Learning Trust

Tapscott Learning Trust

Barnardo's has launched a specialist helpline supporting vulnerable Black, Asian and minority ethnic children and families

Barnardo’s launches 'Bolo' - the UK’s first helpline supporting vulnerable Black, Asian and minority ethnic children and families impacted by COVID-19: 0800 151 2605

An urgently needed helpline supporting vulnerable Black, Asian and minority ethnic children and families, who have been hardest hit by the COVID-19 crisis, has been launched by Barnardo’s.

The first of its kind in the UK, the helpline, named 'Bolo', will provide therapeutic support, a live webchat facility, and will offer a lifeline to communities struggling to deal with issues such as sickness and bereavement and rising hate crime due to the pandemic, on top of entrenched existing inequalities, including poverty, financial hardship and health problems. 

The Bolo helpline number for children from Black, Asian and other minority ethnic backgrounds is 0800 151 2605 or visit https://helpline.barnardos.org.uk

Barnardo’s new Bolo helpline will provide advice, signposting and support from trained specialist advisors and therapists – who are from a diverse set of cultural backgrounds and able to speak a range of languages.

Barnardo’s CEO, Javed Khan, said: “As thousands of vulnerable children and families across the UK bear the brunt of the COVID-19 crisis, the urgent need for specialist advice and support has never been greater.

“I know from personal experience that families in Black, Asian, and minority ethnic communities have been hit hardest by the virus. Black people are four times more likely to die of the virus compared to white people, while the pandemic and recession are worsening existing inequalities. As a result, children are suffering bereavement, mental health problems and fear for the future - yet many remain hidden from essential support services and have been left to suffer in silence.

“Our new helpline for children and families is the first of its kind, offering a UK-wide support service to help these families tackle a unique and complex range of issues.

“Barnardo’s is proud to be at the forefront of responding to the challenges faced by vulnerable children and young people. In these uniquely challenging times we are working in partnership with Government, business and other charities to support those who need us most.”

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